WPG Racing Solutions, (WPG-RS), announced today that it has been selected as a Triple Nominee Finalist for the ECCCSA – European Contact Centre & Customer Service Awards. The three award categories include:
• CONTACT CENTRE of the YEAR – Small
• BEST NEW CONTACT CENTRE
• BEST OUTSOURCING PARTNERSHIP – Formula 1® & WPG Racing Solutions
Wayne Silver, the owner of WPG Racing Solutions, said: “Formula 1® is an amazing partner to work and our joint submission for the Best Outsourcing Partnership is a testament to the culture we have built together to support their F1®TV – OTT Service. Our team of multi-lingual staff support their passionate fan base around the world, before, during and after their live events, 365 days a year. As part of our commitment, we built a brand-new facility and training centre dedicated to racing, where we immerse all our staff in the “language of racing”.
Silver added, “I am thrilled for our entire team at WPG-RS. There are 1,000’s of contact centres in Europe, and being nominated as an ECCCSA Finalist, in 3 separate categories, is a tribute to the management and our wonderful team in Romania. In 2018, we won the ECCCSA Bronze as one of the Top-3 Small Contact Centres in Europe and this year we have built on that success by improving on every process and procedure to build an even stronger service for the fans of Formula 1®.” We are looking forward to the ECCCSA Awards Ceremony in London, in November, and regardless of the outcome, WPG-RS and our Team are already winners!”
WPG Racing Solutions SRL is located in Bucharest, Romania and is subsidiary of World Phoning Group Inc., located in Toronto, Canada. WPG-RS mission is to become the leading service provider of fan engagement and support solutions for: OTT, Racing and Esports.
FOR MORE INFORMATION CONTACT
• Wayne Silver – email@example.com
• Tel: +1-416-801-8100,
• Skype: WayneHIHOSilver
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